Csarti takes over repetitive questions and answers from your knowledge base. Solo founders stay focused on the product, and teams handle more load without adding headcount.
Try it free
Hi! I gave my key to a friend, but I don’t want them using my subscription anymore. What should I do?
CsartiReissue your key — the old one will stop working, and your friend won’t be able to use your subscription anymore. The new key will appear in the “Key” section; your plan and used traffic stay the same.
resolved without an operator
Csarti finds the exact answer in your knowledge base and sends it without you. Customers get help right away, and you don’t have to drop everything for another message or stay glued to your phone.
If the knowledge base has no exact answer, Csarti tells the customer it’s checking the details and hands the question to you — with the conversation, the reason, and ready-made reply options.
Reply: “Yes, we’ll add it within a week.” Csarti turns your hint into a finished message, sends it to the customer, and carries on the conversation by itself.
Csarti spots the repeat, drafts a new entry, and waits for your approval. It suggests updating or removing outdated knowledge the same way.
QuestionNew location request5 h
Can we add a location in Brazil?
Why it’s stuck: the knowledge base lists current locations but has no plans for new ones — it can’t confirm or decline.
Customer writes: Hi! Could you add a location in Brazil?
Your replySend
QuestionNew location requestreply sent
Can we add a location in Brazil?
Operator replyYes, we’ll add it within a week.
Assistant → customerYes, we can add a location in Brazil. We’ve noted your request and will add it within a week.
conversation continues without an operator
new entry“404 Not Found” error
In the last 24 hours, 9 customers reported a “404 Not Found” error. I suggest adding the fix to the knowledge base.
+ The key isn’t in the database. This usually happens after a key is reissued while the app still holds the old one.
+ 1. Remove the old key from the app.
+ 2. “Account” → “Key” → copy the new key.
+ 3. Paste the new key into the app.
Last 7 days
Csarti resolved 79% of conversations on its own. For the rest, you can see what information was missing, where it needed help, and what to add to the knowledge base.
0%resolved without an operator
Questions for operator
Operator involvement
1 knowledge base change awaits approvalOpen knowledge base →
Csarti is free for now.
You only pay for AI above $10.
These are early-access terms for the testing period. Every month we cover the first $10 of language model usage: if your requests cost $14, you pay $4; if they cost $10 or less, you pay nothing.
Outage on some locations
Dictate the status once. Csarti takes each request’s context into account and replies on its own — instead of pulling you or your team away from fixing the outage.
4subscription cancellations during this outage — versus 15+ in similar cases before.
Tell them some locations are down and we’re already working on a fixSend
applied to all open conversations
MMaria K.
Why won’t Germany-2 connect?
CsartiSome locations are down right now, Germany-2 among them — we’re already working on a fix. Germany-1 is running normally, give it a try in the meantime.
TTim
I paid, but there’s no speed. Can I get a refund?
CsartiYour payment went through, that’s not the issue: some locations are down and we’re fixing it. You won’t lose subscription time — we’ll make up for the downtime.
Csarti is on call
Csarti is free for now · the first $10 of AI costs are on us
